Award-winning
2019 Telstra Business Award
Contactless
Real-time video consultation
Availability
After hours, weekend and urgent appointments

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Medicare rebate

Medicare rebates are valid for ALL patients with an active GP referral.

Opening hours

We are always here for you! After-hours and weekend appointments available. 

Mon - Fri6am - 11pm
Sat - Sun6am - 11pm

Dermo Direct

What skin conditions can Dermo Direct dermatologists treat online?

Our dermatologists provide secure online assessments and management for a wide range of skin, hair and nail conditions. Common concerns include acne, rosacea, eczema, psoriasis, dermatitis, rashes, hair loss and nail disorders. Each consultation is performed by an Australian-qualified dermatologist through our teledermatology platform.

  • Acne
  • Eczema
  • Psoriasisincluding access to dermatologist-only medications if appropriate
  • Rosacea
  • Seborrhoeic dermatitis
  • Tinea (fungal)
  • Hair Diseasesincluding male and female pattern hair loss
  • Nail Diseases
  • Perioral dermatitis
  • Hidradenitis Suppurativaincluding access to dermatologist-only medications if appropriate
  • Urticaria (hives)
  • We can also recommend the most appropriate diagnostic tests for GPs to do, with skin conditions that are difficult to diagnose

How does an online dermatologist consultation work?

Booking with Dermo Direct is simple. Choose a suitable appointment time, upload referral or skin photos, and meet your dermatologist via secure video. You’ll receive a diagnosis and treatment plan, with prescriptions sent electronically to your chosen pharmacy. Medicare rebates are available when a valid GP referral is provided.

  • Book an appointmentSelect the appropriate appointment type (GP referral required for Medicare rebates), upload photos of your skin issue, choose your dermatologist and select your preferred date and time
  • Confirmation emailAn initial email confirmation of the appointment will contain a video link to the doctor you have booked with. This link will also be in the reminder email sent prior to the appointment.
  • Attend real-time video consultationOpen the video link in the email. Talk to your dermatologist, discuss with them the problem areas and your dermatologist will provide a treatment plan.
  • Follow upThe doctor will send you an eScript (a digital version of a paper script) by text or email. Take your smartphone (or tablet - whichever contains the message) to your local pharmacist and show them the QR code. Your pharmacist will scan the QR code to retrieve the details of your script and dispense the medicines as normal. Investigation forms and handouts are emailed to you on the same day as your appointment so there are no delays in implementing your management plan.

Meet the Dermo Direct dermatologists

All Dermo Direct consultations are conducted by Australian-trained dermatologists who are Fellows of the Australasian College of Dermatologists (FACD). Our specialists have experience in acne, rosacea, psoriasis, eczema and skin cancer management. Each consultation follows strict privacy and clinical governance standards.

Dr Arabella Wallett
Dr Arabella Wallett is a dermatologist and a Fellow of the Australasian College of Dermatologists. Dr Wallett was born and raised in Adelaide. She trained in medicine at the University of Notre Dame in Fremantle, Western Australia and returned to Adelaide to begin her internship.

Dr. Arabella Wallett

Dermatologist
Dr Cassandra Chaptini
Dr Cassandra Chaptini is a dermatologist who is a Fellow of The Australasian College of Dermatologists. She graduated from The University of Adelaide with a Bachelor of Medicine and Surgery in 2013.
Dr. Dev Tilakaratne
Born and raised in Darwin, Dr Dev Tilakaratne relocated to Townsville to complete James Cook University’s (JCU) Bachelor of Medicine, Bachelor of Surgery (MBBS) degree, in which rural, remote, Indigenous and tropical perspectives flavoured all aspects of the course.

Dr. Dev Tilakaratne

Dermatologist
Dr Christopher Ross
Dr. Ross is an Adelaide-based Dermatologist who completed a Bachelor of Science in Biomedical Science with Honours at Adelaide University in 2004, before completing his Bachelor of Medicine, Bachelor of Surgery at Flinders University in 2008.

Accessible dermatology care across Australia

Dermo Direct has provided teledermatology consultations to more than 10,000 patients. Appointments are typically available within days, offering convenient, secure access to qualified dermatologists without long wait times or travel.

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Registered Patients

Led by Dr Christopher Ross, Australia’s most experienced and popular online Dermatologist, trusted by over 10,000 patients Australia wide.

0days
Average time from making booking to first appointment.

We strive to make appointments available so that you can be seen and treated as soon as possible.

hours
Earliest available appointment for urgent skin concerns.

We offer URGENT appointment slots which can usually be seen between 6-48hours.

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