2019 Telstra Business Award
Real-time video consultation
After hours, weekend and urgent appointments

Dermo Direct

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Medicare rebate

Medicare rebates are valid for ALL patients with an active GP referral.

Opening hours

We are always here for you! After-hours and weekend appointments available. 

Mon - Fri6am - 11pm
Sat - Sun6am - 11pm


Ready to secure your next appointment? Discover your next available slot.

What do we treat?

  • Acne
  • Eczema
  • Psoriasisincluding access to dermatologist-only medications if appropriate
  • Rosacea
  • Seborrhoeic dermatitis
  • Tinea (fungal)
  • Hair Diseasesincluding male and female pattern hair loss
  • Nail Diseases
  • Perioral dermatitis
  • Hidradenitis Suppurativaincluding access to dermatologist-only medications if appropriate
  • Urticaria (hives)
  • We can also recommend the most appropriate diagnostic tests for GPs to do, with skin conditions that are difficult to diagnose

How it works?

  • Book an appointmentSelect the appropriate appointment type (GP referral required for Medicare rebates), upload photos of your skin issue, choose your dermatologist and select your preferred date and time
  • Confirmation emailAn initial email confirmation of the appointment will contain a video link to the doctor you have booked with. This link will also be in the reminder email sent prior to the appointment.
  • Attend real-time video consultationOpen the video link in the email. Talk to your dermatologist, discuss with them the problem areas and your dermatologist will provide a treatment plan.
  • Follow upThe doctor will send you an eScript (a digital version of a paper script) by text or email. Take your smartphone (or tablet - whichever contains the message) to your local pharmacist and show them the QR code. Your pharmacist will scan the QR code to retrieve the details of your script and dispense the medicines as normal. Investigation forms and handouts are emailed to you on the same day as your appointment so there are no delays in implementing your management plan.

Meet your skin doctors

Dr Cassandra Chaptini
Dr Cassandra Chaptini is a dermatologist who is a Fellow of The Australasian College of Dermatologists. She graduated from The University of Adelaide with a Bachelor of Medicine and Surgery in 2013.

Dr Cassandra Chaptini

Dr. Dev Tilakaratne
Born and raised in Darwin, Dr Dev Tilakaratne relocated to Townsville to complete James Cook University’s (JCU) Bachelor of Medicine, Bachelor of Surgery (MBBS) degree, in which rural, remote, Indigenous and tropical perspectives flavoured all aspects of the course.

Dr. Dev Tilakaratne

Dr Christopher Ross
Dr. Ross is an Adelaide-based Dermatologist who completed a Bachelor of Science in Biomedical Science with Honours at Adelaide University in 2004, before completing his Bachelor of Medicine, Bachelor of Surgery at Flinders University in 2008.
Average time from making booking to first appointment.

We strive to make appointments available so that you can be seen and treated as soon as possible.

We offer URGENT appointment slots which can usually be seen between 6-48hours.

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