6:00 am ‐ 11:00 pm. 

After-hours, weekend and urgent appointments available.

Patient Self-Service Hub

Dermo Direct referral and appointment checker
Male doctor telehealth

How to Request a Referral Status Check

Please complete the form and our team will review your patient file. We aim to respond within an hour.

01

Submit Your Request

Fill in the form with your details so we can locate your patient file.

02

We Review Your Referral

Our team will check the referral information recorded in your file.

03

We’ll Email You

We’ll let you know whether your referral appears to be current or whether you may need a new referral before your next appointment.

Can't Remember When Your Next Appointment Is?

Not sure when your next appointment is? Complete the form and our team will check your patient file and email you with your upcoming appointment details.

01

Submit Your Request

Complete the form with your details so we can identify your patient file.

02

We Confirm Your Appointment

Our team will check our appointment system and confirm your next scheduled consultation.

03

Check Your Inbox

We’ll email you your appointment date, time and any important information you may need before your visit.

Dr Christopher Ross with Dermo Direct patient
Referral for Dermo Direct

Why Are Referrals Important?

A valid referral is generally required if you wish to claim a Medicare rebate for specialist consultations.

If your referral has expired, you may need to obtain a new referral before your appointment to remain eligible for Medicare rebates.

How Long Does a Referral Last?

Referrals From a GP

Most referrals from a GP remain valid for 12 months from the date they are issued.

Referrals From Another Specialist

Most referrals from another specialist remain valid for 3 months from the date they are issued.

Referral requirements can vary depending on your circumstances. If you’re unsure, submit a referral status request and our team can review your patient file.

Frequently Asked Questions

Most GP referrals remain valid for 12 months from the date they are issued.
Most specialist referrals remain valid for 3 months from the date they are issued.
Yes. A valid referral is generally required to receive a Medicare rebate for specialist consultations.
Yes. Submit a referral status request using the form above and our team will review your patient file and email you with an update.
No. We need to review your patient file before confirming your referral status or next appointment. Once you’ve submitted the form, we’ll email you with an update.
We aim to respond within an hour.
If a new referral is required, please arrange one before your appointment.
Yes. You can still book your appointment while we review your referral status.

Ready to Connect with a Specialist Dermatologist?

Whether you’re seeking diagnosis, treatment or ongoing management of a skin, hair or nail condition, Dermo Direct makes it easier to access Australian specialist dermatologists online.